Privacy Policy
Last Updated: 4 September 2026
FAK Cargo Dynamics Pvt. Ltd. (“FAK Worldwide”, “FAK Cargo”, “we”, “our”, or “us”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use and handle personal information when you visit fakcargo.com, submit an enquiry, subscribe to our communications, or interact with our logistics services.
This policy is based on the information currently identifiable from our website and may be updated when our website, services or data-processing practices change.
About the Brand
FAK Worldwide, also referred to as FAK Cargo, is a logistics and freight services company operated by FAK Cargo Dynamics Pvt. Ltd.
The company provides logistics and supply-chain services including ISO tank container logistics, sea freight, air freight, multimodal transportation, port agency and bunkering services, export packing, domestic transportation, and forklift and material-handling equipment rentals. The website states that FAK Worldwide was established in 2004 and operates across domestic and international logistics markets.
The website also states that FAK Worldwide is registered with DG Shipping, India as a Multimodal Transport Operator.
Information We Collect
The information collected by FAK Cargo depends on how you interact with our website or services.
Based on the information visible on the website, this may include:
- Name
- Email address
- Phone number
- Information included in an enquiry or message
- Email address provided for subscription communications
- Information you voluntarily provide when communicating with us
Additional information may be required later if you engage FAK Cargo for logistics or related services. Such information may relate to your shipment, cargo, documentation, destination, transport requirements or other service-related matters.
The exact information collected during service delivery depends on the service requested and is not necessarily collected through the public website.
Information Provided Through Forms
The FAK Cargo Contact Us page contains an enquiry form requesting:
- First name
- Last name
- Email address
- Phone number
- Message
The form identifies the first name, last name, email address and phone number as required fields, while the message field is available for the user’s enquiry.
The website also provides a Subscribe Now form requesting an email address.
Information submitted through these forms may be used to:
- Respond to your enquiry
- Contact you regarding your logistics requirements
- Provide requested information about our services
- Follow up on a business or service enquiry
- Manage requested subscription communications
Information Users May Voluntarily Provide
When contacting FAK Cargo, you may voluntarily include additional information in the message or other communications.
Depending on the nature of your enquiry, this may include information about:
- Your cargo requirements
- Origin and destination
- Preferred mode of transportation
- Shipment requirements
- Business or logistics requirements
- Questions about our services
- Other information you choose to provide
Please provide only information that is relevant to your enquiry or requested service.
Automatically Collected Information
When you visit a website, certain technical information may be processed by the website, hosting environment or technologies operating on it.
The FAK Cargo website visibly includes a Google Tag Manager integration. It also contains a Zoho Bigin iframe on the homepage and Contact Us page.
However, the publicly accessible website does not provide sufficient information to determine exactly what data these technologies collect, which specific tags or scripts are configured through Google Tag Manager, or what information is processed through Zoho Bigin.
Accordingly, this Privacy Policy does not make specific claims about analytics, advertising or tracking data beyond the integrations that can be visibly identified.
How We Use Information
Information provided to FAK Cargo may be used for purposes such as:
- Responding to enquiries and requests
- Understanding your logistics requirements
- Providing information about our services
- Preparing or discussing logistics solutions
- Communicating with customers and prospective customers
- Providing and managing requested logistics services
- Coordinating service-related activities
- Maintaining business and service records
- Improving our website and services
- Maintaining website and information security
- Meeting applicable legal or regulatory requirements
Where information is collected during the delivery of a logistics service, it may also be used for the operational purposes necessary to perform that service.
Legal Basis for Processing
Where applicable, FAK Cargo may process personal information based on:
- Your consent
- Your request for information or services
- The need to provide or manage a service you have requested
- Compliance with applicable legal obligations
- Other lawful grounds available under applicable Indian law
Where processing is based on consent, you may withdraw that consent subject to applicable law and the nature of the processing involved.
FAK Cargo aims to provide appropriate information about the purpose for which personal information is collected and used.
How We Share Information
FAK Cargo does not state on its public website that it sells personal information.
Where necessary for operating the website, responding to enquiries, or providing logistics services, information may be shared with relevant parties involved in the requested service or business activity.
This may include service providers or operational partners where their involvement is necessary to provide the requested service.
In addition, information may be disclosed where required or permitted by applicable law, including in response to lawful requests from government, regulatory or law-enforcement authorities.
The website publicly identifies a worldwide partner network and coordination with ports, carriers, customs and ground handlers as part of its logistics operations. However, the website does not provide a detailed list of the entities that may process personal information during individual shipments.
Cookies and Similar Technologies
The FAK Cargo website uses website technologies that may involve cookies or similar technologies.
Google Tag Manager is visibly integrated into the website. However, the exact cookies or tracking technologies currently deployed through the website could not be reliably determined from the publicly accessible website content.
Depending on the website configuration, cookies or similar technologies may support website functionality, preferences, security, analytics or other technical purposes.
Before this policy is published, FAK Cargo should conduct a technical cookie and script audit to identify the exact technologies currently in use.
Third-Party Websites and Services
The FAK Cargo website may contain links or integrations involving third-party websites or services.
The website visibly includes:
- Google Tag Manager
- Zoho Bigin integration
The Contact Us page also includes a Google Maps-related embedded component for the office location.
Third-party services may process information according to their own terms and privacy practices.
FAK Cargo should verify the exact configuration and role of each third-party service before publishing the final version of this policy.
Data Security
FAK Cargo takes reasonable steps to protect personal information against unauthorized access, misuse, loss or disclosure.
The security measures applied may vary depending on the systems, hosting environment and third-party services used.
FAK Cargo cannot guarantee that the transmission or storage of information over the internet will be completely secure. Users should also take reasonable precautions when communicating information online.
Data Retention
FAK Cargo retains personal information for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate business records, meet legal or regulatory requirements, resolve disputes, or for other legitimate purposes permitted by applicable law.
The website does not publicly specify fixed retention periods for different categories of personal information.
Specific retention periods should therefore be determined internally according to the type of information, purpose of processing, contractual requirements and applicable legal obligations.
User Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about personal information being processed about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Raise a privacy-related concern or complaint
- Exercise other rights available under applicable Indian data-protection law
Requests may be submitted using the contact details provided in the Contact Us section.
FAK Cargo may need to verify the identity or authority of a person making a request before taking action.
Withdrawal of Consent
Where FAK Cargo processes your personal information based on consent, you may withdraw your consent by contacting us using the details provided below.
If you have subscribed to communications from FAK Cargo, you may also request that we stop sending optional communications to you.
Withdrawal of consent does not affect processing that was lawfully carried out before the withdrawal. It may also affect our ability to provide certain services where the information is necessary for that service.
Children’s Privacy
FAK Cargo provides business-to-business logistics and freight services. Its website is not presented as a service specifically directed toward children.
We do not knowingly seek unnecessary personal information from children.
If a parent or lawful guardian believes that a child has provided personal information to FAK Cargo unnecessarily, they may contact us using the details below so that the matter can be reviewed.
International Data Transfers
FAK Cargo provides international freight and logistics services and states that it operates through a worldwide logistics and partner network.
However, the public website does not provide sufficient information to confirm whether personal information collected through the website is stored or processed outside India.
Where international processing or transfers of personal information occur through service providers or operational partners, the applicable arrangements should be reviewed and this section updated accordingly.
Changes to This Privacy Policy
FAK Cargo may update this Privacy Policy from time to time to reflect changes in:
- Our services
- Website functionality
- Data-processing practices
- Third-party technologies
- Applicable privacy and data-protection requirements
Any updated version will be published on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy, your personal information, or how your information is handled, you can contact us at:
FAK Cargo Dynamics Pvt. Ltd.
Mumbai Head Office:
Office 01, Simran, Ground Floor,
VBP Deshpande Marg, Tejpal Scheme,
Vile Parle (E), Mumbai 400 057, India
Email: info@fakcargo.com
Phone: +91 9136622250
These contact details are publicly listed on the FAK Cargo Contact Us page.
Privacy Complaints and Grievances
If you have a concern regarding the collection, use or handling of your personal information, you may contact FAK Cargo using the contact details provided above.
Please provide sufficient information about your concern so that we can review and respond appropriately.
FAK Cargo will address privacy-related complaints in accordance with applicable requirements.
Where applicable, individuals may also have rights and remedies available under India’s data-protection framework.
